Effective October 1, 2024

REFUNDS

We strive to build trust before any purchase. If you're uncertain, we encourage you to explore our free resources or contact us directly. Please note that all sales are final, and no refunds will be provided for products or services.

RECURRING PAYMENTS

We understand that plans can change, and we encourage you to manage your subscription accordingly. If you miss the cancellation deadline, the current month's payment will still be processed, and we cannot issue a refund. We are happy to assist with future scheduling to avoid any issues.

PRIVATE COACHING SCHEDULING AND CANCELLATIONS

We dedicate significant time and energy to your sessions. You may reschedule or cancel with at least 48 hours' notice. Emergencies happen, so we offer a one-time complimentary reschedule for short-notice cancellations. Subsequent cancellations with less than 48 hours' notice will result in the session being forfeited.

MEETING TIMES

Please be on time for your sessions. If you’re more than 10 minutes late or fail to attend, the session will be forfeited. We’ll always honor our appointments and work with you if we are unable to meet on time.

LAPSED PRIVATE COACHING

If you don’t start your private coaching within 3 months of payment or fail to complete it within 3 months of the planned end date, payments will be forfeited, and no refunds will be issued. Future services will follow our current pricing unless otherwise agreed.

PAYMENT PLANS

If you use a payment plan, all installments must be completed. If your payment method lapses, we will give you a 7-day grace period to update your information. Failure to do so will result in service suspension, and after an additional 7 days, we may transfer your account to collections.

QUESTIONS

For any questions regarding this policy, please reach out to us directly here.